Policies

Shipping Policy

Delivery options, shipping costs and production lead times for PrintingNest Studio orders. Last updated 25 September 2026.

Shipping Policy

Carriers, rates and destinations

Depending on the destination, parcel and available services, checkout may offer DHL, PostNL or UPS; not every carrier is available for every order. The delivery options, any free-shipping eligibility and the final shipping price are shown before payment. A destination without a configured checkout rate requires a confirmed quotation. Eligible exports use 0% Dutch VAT only when the legal conditions and shipment evidence are met; destination duties, import taxes and brokerage remain the recipient's responsibility unless agreed otherwise.

Mailbox-size delivery

For an address in the Netherlands, one eligible T-shirt may qualify for a DHL mailbox service when that option is available and the safely packed parcel fits the carrier's current size and weight limits. The applicable price is shown at checkout. If we find after payment that the parcel needs a standard service for safe delivery, we will upgrade it without an additional shipping charge to the customer.

Production and delivery timing

Production starts after payment, final artwork approval and garment availability are confirmed. Carrier transit begins only after dispatch; tracking is provided when supported. Any delivery estimate or agreed deadline shown at checkout or in a quotation should be read together with the production time. If we expect a delay, we will contact you. For consumer orders, delivery is within 30 days unless another period is agreed; statutory rights for late delivery remain unaffected. Individually agreed quotation freight terms may differ from checkout rates.

Address, delays and damage

Please provide a complete delivery address and reachable contact details. We will explain any additional carrier cost caused by an incorrect address, refusal or uncollected parcel before charging it, and only where legally permitted. Contact us promptly about a delayed, lost or visibly damaged parcel and keep the packaging when possible so we can investigate. A later damage report does not remove your statutory rights.

Delivery responsibility

For consumer orders, PrintingNest Studio remains responsible for the goods until they are delivered to you or to a person you nominate to receive them. A delivery estimate does not change your statutory rights. If a parcel is delayed, damaged or lost, contact us so that we can investigate with the carrier and provide the appropriate next step.

Sending your own garment to the studio

You arrange and pay for inbound delivery of your clean, dry garment and should use tracked shipping. Put the order packing reference inside the parcel and keep the carrier receipt. Alternatively, arrange a confirmed drop-off appointment in Ridderkerk. The production estimate starts only after the garment is received, passes physical inspection, payment is confirmed and artwork is approved. After printing, we return the garment by the delivery method selected at checkout or notify you when collection is ready.

PrintingNest Studio

Ready to start your project?

Send your garment, quantity and artwork details and we will help choose the right production method.

Request a quote