Polityka wysyłki

Shipping Policy

Thank you for shopping with us! We strive to provide a smooth and reliable shipping experience. Please review the details of our shipping policy below:

1. Order Processing Time

  • Orders are typically processed 1–4 business days after receiving payment, excluding weekends and holidays.

  • If there is any delay in processing your order, you will be notified via email or phone with an updated estimated delivery date.

2. Shipping Methods and Costs

  • We offer several shipping options, depending on your location and preferences. Available options may include:

    • Standard Shipping

    • Expedited Shipping

    • 2-Day Shipping

    • Overnight Shipping (where applicable)

  • Shipping costs are calculated at checkout based on your selected shipping method and delivery address. You will see the shipping cost before completing your purchase.

3. Shipping Restrictions

  • Domestic Shipping: We currently offer shipping to all regions within [Country].

  • International Shipping: At this time, we do offer international shipping. 

4. Shipping Times

  • Standard Shipping: Delivery usually takes between 5–7 business days, depending on your location.

  • Expedited Shipping: Delivery takes 2–3 business days.

  • 2-Day Shipping: Delivery will occur within 2 business days from the shipping date.

  • Overnight Shipping: Delivered the next business day (depending on when the order is placed, availability and customization).

Note: Delivery times are estimates and may vary depending on your location, weather conditions, or courier delays.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor your package’s journey.

  • You can track your order by visiting the shipping carrier and entering the provided tracking number.

6. Shipping Address

  • Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or lost packages due to incorrect address information.

  • If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if your order has already been processed.

7. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages after delivery. However, if your package does not arrive or is damaged, please contact us at [email] or [phone number] and we will assist you in filing a claim with the shipping carrier.

  • If your package is returned to us due to an incorrect address or unclaimed status, you may be charged additional shipping fees to reship the item.

8. Free Shipping Offer

  • We offer free standard shipping on orders over 50 EUR within Netherlands. This offer is automatically applied at checkout.

  • Free shipping applies to standard shipping only and may not be available on expedited or international orders.

9. Shipping Delays

  • While we strive to meet the estimated delivery dates, shipping delays may occur due to weather conditions, holidays, or other unforeseen circumstances. We cannot guarantee delivery times and are not responsible for delays caused by the shipping carrier.

10. Packaging

  • We ensure that all items are securely packaged to prevent any damage during transit. If you receive an item that is damaged or defective, please refer to our Return and Refund Policy for more information on how to proceed.

11. Customer Support

If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer service team:

  • Email: sales@printingneststudio.com

  • Phone: +31642996740

  • Business Hours: Mo-Sun, 07:00-20:00